Am Innovationspark 10
+43 316 375 018
Data protection requests to:
Am Innovationspark 10
+43 316 375 018 11
The websites of Arivo GmbH, accessible under the domain "arivo.co", are operated by Arivo GmbH, Am Innovationspark 10, 8020 Graz, Austria, as service provider (hereinafter "Arivo"). The media owner and publisher of the arivo.co website is Arivo GmbH.
The protection and security of your personal data is a major concern for us. Arivo therefore stores and processes data exclusively in accordance with the Austrian Data Protection Act (DSG - as amended by the Data Protection Amendment Act 2018 and the Data Protection Deregulation Act 2018) and the EU General Data Protection Regulation (DSGVO - Regulation (EU) 2016/679).
§ 2 CATEGORY OF DATA
The following categories of data are processed:
- Personal data (name, telephone, e-mail address)
- Online data (cookies, IP addresses, duration of website visit,...)
- Applicant data (all data sent to Arivo by way of an application, e.g. personal data, CV)
The data used may vary depending on the input, order or use. Any contact details will only be processed if they are entered by the data subject him/herself.
§ 3 PURPOSE OF DATA PROCESSING & LEGAL BASIS
We process the personal data to handle enquiries regarding our product in order to prepare offers. The data you provide is necessary for the performance of the contract or for the implementation of pre-contractual measures. In addition, we can use the data to continuously improve our website and to compile usage statistics. The data is also used for marketing and sales purposes. Furthermore, we may use data entered on our careers page to fill new vacancies.
Consent (Art. 6 para. 1 lit.a DSGVO)
In certain cases (such as the contact, enquiry, newsletter registration or career form), the data is processed in accordance with consent. This consent can be revoked at any time by sending an email to firstname.lastname@example.org
Fulfilment of (pre-)contractual obligations (Art. 6 para. 1lit. b DSGVO)
The processing of all data used for sales, distribution or the management of goods and services of (potential) customers is carried out on the accordance to this legal basis.
For the protection of legitimate interests (Art. 6 para. 1 lit.f DSGVO)
Processing is permissible for the protection of the legitimate interests of Arivo, provided that the interests or fundamental rights of the data subject are not predominant. Therefore, data processing to respond to customer enquiries for business initiation or the storage of IP addresses for website optimisation is legitimate.
§ 4 RIGHTS OF THE AFFECTED
Every data subject has the following rights towards us in connection with the processing of personal data:
- Right of access by the data subject (Art. 15 GDPR)
- Right to rectification of incomplete or incorrect data (Art. 16 GDPR)
- Right to erasure (‘right to be forgotten’) (Art. 17 DSGVO)
- Right to restriction of processing (Art. 18 DSGVO)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 DSGVO)
- Right to lodge a complaint with a supervisory authority (dsb.gv.at)
§ 5 DURATION OF DATA STORAGE
All data is deleted as soon as it is no longer required for the purpose it was collected. For data that is actively entered (contact form, chat function, etc.), the deletion of the data can be requested at any time (email@example.com). If the facts of the case have been conclusively clarified and there are no legal requirements for the storage of this data, it can be deleted. As a rule, there is a seven-year legal retention period for data required for the fulfilment of a contract (§ 132 Austrian Federal Tax Code and § 212 Austrian Corporate Code). In addition, we retain personal data originating from contractual relationships until the expiry of limitation periods (currently 30 years) or until the end of legal disputes, insofar as this is necessary for the assertion of or defence against any claims for damages. We have no reliable information about the duration of data storage by Meta, LinkedIn, Hubspot, Youtube and Google.
§ 6 STORED DATA
Personally entered data
On the website there is the possibility to fill in a contact form in order to receive further information about Arivo. The following data is required for this and subsequently processed: Name, e-mail address, date and time of registration, IP address of the enquirer. When filling out the contact form, you are automatically registered for our newsletter. You can cancel your subscription to the newsletter at any time by sending an email to firstname.lastname@example.org.
Interested parties have the possibility to fill in a contact form in order to be contacted by a sales representative of Arivo. The following data is required and subsequently processed for this purpose: Name, telephone number, e-mail address, company name, project, date and time of registration, IP address of the enquirer. When filling out the contact form, you are automatically registered for our newsletter. You can unsubscribe from the newsletter at any time by sending an email to email@example.com.
On the website, interested parties can download various content (such as data sheets, case studies or white papers) from Arivo after filling out a contact form. For this purpose, the following data is required and subsequently processed: Name, telephone number, e-mail address, company name, industry, date and time of registration, IP address of the enquirer. When filling out the contact form, you are automatically registered for our newsletter. You can cancel your subscription to the newsletter at any time by sending an email to firstname.lastname@example.org.
Furthermore, there is the possibility to use the live chat on the website. The following data is processed here: Name, email address, date and time of the message, IP address of the enquirer.
Career at Arivo
All open positions are displayed on the website under the Career section. It is possible to apply for a job directly via the website. The following data will be processed: Name, telephone number, e-mail address, CV or letter of application. When filling out the contact form, you are automatically registered for our newsletter. You can unsubscribe from the newsletter at any time by sending an email to email@example.com.
Automatically generated data
In addition, the following data is stored and processed when you visit the website:
The following server logs are stored: IP address of the requesting computer, date and time of the request, name and URL of the requested file, amount of data transfer, a message whether the request was successful, identification data of the browser and operating system used, as well as the website from which the access was made (if the access was made via a link). The server logs are stored in order to be able to check the system security, to technically administer the website and to be able to optimise the offer. This data is passed on to the law enforcement authorities in the incident of a hacking attack.
Cookies are small text files that arivo.co stores on your computer to recognise it. The information contained in the cookies is used to determine whether you are logged in or what data you have already entered, information about the use of free trials and policies. Most web browsers automatically accept cookies. You can avoid this by changing your browser settings. You can remove cookies stored on your PC at any time by deleting the temporary internet files:
Google Chrome: Delete, allow and manage cookies
Internet Explorer: Delete and manage cookies
Microsoft Edge: Delete cookies in Microsoft Edge
Google Analytics reports on demographic characteristics and interests: We have enabled advertising reporting features in Google Analytics. The demographic and interest reports contain information on age, gender and interests. This allows us to get a better picture of our users without being able to attribute this data to individual people. You can find out more about the advertising functions at.
You can stop the use of the activities and information of your Google account under "Advertising settings" at by checking the box.
Google Tag Manager
We have integrated YouTube videos on our website to bring you interesting video content directly on our platform. YouTube is a video portal that has been a subsidiary of Google since 2006. This video portal is operated by YouTube, LLC, located at 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page on our website that has an embedded YouTube video, your browser automatically connects to YouTube or Google's servers, and depending on your settings, various data may be transferred. Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all data processing within the European region.
To display videos on our website, we incorporate a code snippet provided by YouTube. These embedded videos complement our textual and visual content, providing you with additional valuable information. Furthermore, embedding videos on our website can improve our visibility on the Google search engine. Even when we run Google Ads advertisements, Google can use the collected data to show these ads to individuals genuinely interested in our offerings. When you visit one of our pages featuring an embedded YouTube video, YouTube sets at least one cookie, which stores your IP address and our URL. If you're logged into your YouTube account, YouTube can often associate your interactions on our website with your profile using cookies. This includes data such as session duration, bounce rate, approximate location, technical information like browser type, screen resolution, or your internet service provider. Additional data may encompass contact details, any reviews, content sharing on social media, or adding content to your favorites on YouTube. If you're not logged into a Google account or a YouTube account, Google stores data with a unique identifier linked to your device, browser, or app. This helps maintain your preferred language settings, for example. However, many interaction data points cannot be stored as fewer cookies are set. Google retains the collected data for varying durations. Some data can be deleted at any time, while others are automatically deleted after a limited period, and still others are stored by Google for an extended time. Some data (such as items in "My Activity," photos, documents, products) stored in your Google account will persist until you delete them. Even if you're not logged into a Google account, you can delete certain data associated with your device, browser, or app. To learn more about our privacy policies, please refer to the following link:
Additionally, we utilize Google's Remarketing feature, which enables us to display personalized advertisements on appropriate ad spaces on other websites. These ads are tailored to your interests as demonstrated on our website. This capability is limited to a maximum of 18 months. For further details, please refer to . (Source
On our website, we have incorporated social plugins from Meta Platforms Inc. You can recognize these buttons by the familiar Facebook or Instagram logos, such as the "Like" button (the hand with a raised thumb), or by a distinctive "Facebook Plugin" label. A social plugin is a small component of Meta that is integrated into our site, each serving a unique function. The most commonly used functions include the well-known "Like" and "Share" buttons. For more detailed information on how each plugin is used, you can visit https://developers.facebook.com/docs/plugins.
We utilize these social plugins for two main reasons. First, they enhance your user experience on our site, and second, they enable Meta to optimize our advertising. It's important to note that we do not have precise knowledge about the specific data content. To understand how Facebook uses this data, you can review the company's data policy at https://www.facebook.com/about/privacy/update.
With the retargeting feature of the Meta Pixel, we can display targeted ads outside of our website without identifying the ad recipient. If you're a Facebook or Instagram user and logged in, your visit to our website is automatically associated with your user account. Our goal is to show our services or products only to those individuals genuinely interested in them. Using the Facebook Pixel, our advertising efforts can be better tailored to your preferences and interests. Facebook or Instagram users who allow personalized advertising may see relevant ads. Additionally, Meta uses the collected data for analytical purposes and its own advertisements.
If you're logged into Facebook, you can adjust your ad settings at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. If you're not a Facebook user, you can generally manage your interest-based online advertising preferences at http://www.youronlinechoices.com/de/praferenzmanagement/. There, you have the option to deactivate or activate providers.
For more information about Meta's data privacy, we recommend reviewing the company's data policies at https://www.facebook.com/policy.php.
We employ the LinkedIn Insight Tag on our website to gather information about our website visitors. When a website visitor is registered with LinkedIn, we can analyze key professional data (such as career level, company size, country, location, industry, and job title) of our website visitors. This analysis helps us better tailor our website to our target audiences. Additionally, we can measure whether website visitors make a purchase or take other actions (conversion tracking). This measurement works across devices (e.g., from PC to tablet). With the LinkedIn Insight Tag's retargeting feature, we can display targeted advertising outside of the website without identifying the ad recipient.
LinkedIn itself collects log files (URL, referrer URL, IP address, device and browser characteristics, and access timestamp). However, IP addresses are either truncated or hashed (pseudonymized), especially when used for cross-device targeting of LinkedIn members. LinkedIn removes direct identifiers of LinkedIn members after 7 days, and the remaining pseudonymized data is deleted within 180 days.
To opt out of LinkedIn's analysis of your usage behavior and targeted advertising, you can visit the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Arivo utilizes HubSpot as a Customer Relationship Management (CRM) system, Content Management System (CMS), subscription service, and tracking tool to enhance interactions with prospects and customers, manage our website, improve its performance, and for marketing and lead generation purposes. The data you provide in various forms is stored and processed by HubSpot. In addition, HubSpot processes other data, such as your IP address, browser type, domain names, internet service provider (ISP), viewed files on our website (e.g., pages, images, etc.), operating system, click data, access times, and the URL addresses through which you accessed our site. If we have your personal data (e.g., name, address, etc.) because you provided it to us, it will also be linked with the aforementioned data (device and activity data).
You can find information on how HubSpot handles your personal data here: https://legal.hubspot.com/de/privacy-policy. For more information on cookies, please visit: https://knowledge.hubspot.com/de/articles/kcs_article/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser.
FullstoryFullStory is a service used to analyze user behavior on the website. We aim to continuously improve our service and website structure. For details about the cookies used, please refer to https://www.fullstory.com/legal/cookie-policy.
§ 7 Note on Data Transfer to the US
Arivo utilizes tools from companies based in the US. Active tools may therefore transmit data to servers in the US. Arivo informs visitors that the US is not considered a safe third country within the context of EU data protection laws. US companies are obligated to disclose personal data to security authorities without the possibility of legal action by individuals affected. As a result, it cannot be ruled out that US authorities (e.g., intelligence agencies) may process, analyze, and retain data located on US servers for surveillance purposes. We have no influence over these processing activities.
§ 8 Unsubscribing from Marketing Messages by Arivo
You can unsubscribe from our marketing communications at any time. To do so, click on the 'Unsubscribe' link at the bottom of our emails or send us an email at firstname.lastname@example.org.