Arivo Customer Management
Say goodbye to tedious, time-consuming processes. Transform your management of parking contract customers with us.
Arivo Customer Management streamlines and simplifies your parking contract processes. For both registered short-term and long-term parkers!
Whitelabel Webshop | |
Self-administration portal for parkers | |
Automated customer accounting |
What is the Arivo Customer Management?
Efficient management of parking contract customers
Arivo Customer Management is one of the intelligent applications included in our Arivo Parking OS. It simplifies the process of overseeing both short-term and long-term parking, all while optimizing efficiency.
Say goodbye to the hassle of manually issuing (long-term) parking tickets. Cut down on the time and effort spent managing contract customers and long-term parkers with our intuitive solution!
All-in-One solution: Webshop, self-administration portal, and customer accounting
Our customer management application is the ideal enhancement for your digital management in paid parking:
Webshop
Use our whitelabel webshop solution to sell parking contracts online 24/7. Once the contract is confirmed on the webshop, parkers can swiftly enter and park conveniently via licence plate recognition.
Online portal for your parking customers
Empower your parking customers to easily oversee their personal accounts via a dedicated online portal.
Customer accounting
Our software application digitalizes the handling of your contract customers and automates the billing of your parking fees, including the collection of payments.
Advantages of our Customer Management
No need to send (long-term) parking cards
No time-consuming processes. Your customers can conclude a contract, input their licence plate number & gain immediate access to your parking facility.
24/7 online sale of parking contracts
Via your own online shop, your parking customers can conclude parking contracts independently at any time and use them immediately.
Increased efficiency through automation
From billing and invoicing to payment collection, our system ensures that your customer accounting is completely automated.
Enabling parkers to self-administration
No additional effort due to the administration of data, payment methods or licence plates. Let your parking customers take care of it themselves!
Simple & central management
Our software application enables you to effortlessly and centrally manage all your contract customers across all your locations via a single interface.
1 system for short & long-term parking
Through our customer management application, you can efficiently handle the sale & oversight of parking contracts for both short-term and long-term parkers.
The Features of our customer management application
Administration
Administration of various products (parking permits), tariffs & customer groups
Webshop
Webshop for all your car park locations: Branded with your logo & hosted for you by Arivo
Billing
Different billing types: Pay-per-use or Flat-rate billing
Customer portal
Customer portal: For retrieving invoices & managing data, licence plates, means of payment, ...
Payment options
Different payment options: By direct debit or credit card
Approval workflow
Sale of long-term parking contracts vie the webshop, with or without approval workflow.
Automated customer accounting
Automated customer accounting: From invoicing to payment collection
QR code for long-term parkers
Data export
Export of invoices, contracts & payments for your accounting department
Pre-reservation & payment
Pre-reservation & payment of parking spaces for your registered parking customers
Convenient parking for your contract customers
1. Registration
Enter registration data, state the billing address and licence plate number. And choose a payment method. Done.
2. Conclude parking contract
After the registration, the specific location can be selected and a short- or long-term contract concluded.
3. Parking
Just one minute after finalizing the parking contract, your customers can enter and park.
4. Payment
At the end of the month, parking fees are automatically collected, either as a fixed monthly rate or pay-per-use.
What customers say about Arivo
Arivo's customer management system greatly reduces personnel costs and administration. It's difficult to say in percentage terms, but I estimate that the system reduces costs and effort by 80 - 85%. We manage around four and a half to 5000 long-term parkers in 17 garages with 3 half-time employees.
Dr. Wolfgang Reichl
CEO
Every major parking operator has its specialities and peculiarities in how it implements certain things. We are really very satisfied that the Arivo system could be adapted to our specifics and that the implementation simply worked very well.
Michael Bachmann
CEO
Lukas Lackner
Sales Manager
Wondering if we are the perfect fit for you?
Let's talk about it! Together we will find the optimum solution for your needs.
All answers to your questions | |
Insight into our parking software | |
All information about our ticketless parking system |
Seamless integration into existing parking facilities
With Arivo customer management, you can manage your parking lot easily and almost fully automatically. Regardless of whether you use an Arivo parking system or another for your parking lot operation.
Our software application can be seamlessly integrated with your existing parking system and ongoing garage operations, ensuring a smooth transition.
Our solution for your requirements
The path to your digital parking system
Comprehensive
consultation
We will advise you free of charge and without any obligation. Together we will find the optimum solution for your needs.
Set-up &
commissioning
Our team ensures that everything is properly planned and delivered on time. After that, we provide you with a brief onboarding session to ensure you know how to operate the system optimally.
Software updates &
ongoing support
You can rely on us even after the project is completed and commissioned. Without any additional service fees or maintenance flat rates.