Arivo Customer Management

Say goodbye to complicated processes. Revolutionize your customer management in paid parking with us.

With Arivo Customer Management, you can easily and efficiently manage both short-term and long-term parkers in one system.

	Whitelabel Webshop
	Minimal customer service effort
	Automated Billing

Request offer

Arivo Customer Management Dashboard und Kundenrechnungen in Desktopansicht

No More Paperwork

With us, you can digitize and automate the management of both your contract and regular customers.

Short-Term & Long-Term Parkers in One System

Easily and centrally manage all your registered short-term and long-term parkers in one system.

Automated Processes

From invoicing and payment collection to payment reconciliation.

No Hassle with Collections

Automatic email notifications for failed payments and automatic license plate blocking.

Customer Loyalty & 24/7 Online Sales

Customers register online for pay-per-use parking and can book long-term parking spaces directly through the portal.

Self-Service for Your Parkers

From license plates to payment methods – customers can manage everything themselves in the portal.

900 +

Realized projects

490 +

Satisfied customers

265 k

Managed parking spaces

3400

LPR cameras in action

Arivo's Customer Management System greatly reduces personnel costs and administration. It's difficult to say in percentage terms, but I estimate that the system reduces costs and effort by 80 - 85%. We manage around four and a half to 5000 long-term parkers in 17 garages with 3 half-time employees.

Dr. Wolfgang Reichl

CEO

We aimed to convert occasional parkers into loyal customers – and we succeeded. In just three months after going live, our customer base grew by 70%! We’re very pleased with the new solution from Arivo.

Manuel Hahnl, MA

Innovation Manager

What is the purpose of Arivo's Customer Management?

Arivo's Customer Management system streamlines the handling of long-term parkers and registered pay-per-use customers. It's the perfect solution for operators looking to sell parking products online 24/7 while providing their customers with a digital self-service portal.

Our customer management offers:

a white-label online shop for your parking operations
a self-service portal for long-term parkers and registered pay-per-use customers
automated customer accounting (covering everything from invoicing to payment collection)

If you have questions about Arivo's Customer Management or our white-label customer portal, feel free to reach out to us at sales@arivo.co.

Which manual tasks are eliminated with Arivo's Customer Management?

Arivo Customer Management streamlines contract customer management and long-term parking administration by eliminating many manual processes:

No manual setup of long-term parking contracts: Customers sign up and manage their contracts directly through the customer portal.
No need to register Pay-Per-Use customers manually: Short-term parkers can easily register and add their license plate themselves.
No issuing or mailing of long-term parking cards: Our system is fully digital and ticketless. With license plate recognition, physical access cards are unnecessary.
No hassle with data management or license plate changes: Customers can update their information anytime through the customer portal.
No manual invoicing: The system automatically handles billing for both long-term and pay-per-use customers.
No manual payment processing: All payments are processed automatically.

Arivo simplifies customer management and drastically reduces administrative workload—something our clients consistently praise.

Dr. Wolfgang Reichl from Parkenplus shares his experience: „With Arivo, we've cut costs and workload by 80–85%. We manage around 4,500 to 5,000 long-term parkers across 17 garages with just three part-time employees.“

Looking to reduce costs in your parking operations? Request an offer today →

What parking products can be offered through the customer portal?

The Arivo Customer Portal lets you offer your customers flexible and convenient parking solutions:

1. Pay-per-Use Short-Term Parking

Monthly consolidated billing for short-term parking
Valid at all your parking locations
Great for building customer loyalty among short-term parkers

2. Long-Term Parking Subscriptions

Fixed monthly fee charged at the beginning of each month
Valid for specific parking locations
Available as a full-time subscription or as a night, day, or weekend pass to optimize occupancy

The Arivo Customer Portal enables seamless digital sales of various parking options, giving you the flexibility to meet your customers’ needs effortlessly.

Have questions about our Customer Portal or Customer Management? Contact our sales team at sales@arivo.co.

Arivo Customer Management

What can the Arivo Customer Management do?

Customer Management: 100 % Digital & Automated

2 Sides, 1 System: Arivo Customer Management vs. Portal

The Operator Side: Arivo Customer Management

The Customer Side: Arivo Customer Portal

Why Parkenplus Relies on the Customer Management