Arivo Customer Management
Say goodbye to tedious, time-consuming processes. Transform your management of parking contract customers with us.
Arivo Customer Management streamlines and simplifies your parking contract processes. For both registered short-term and long-term parkers!




What is the Arivo Customer Management?
Efficient management of parking contract customers
Arivo Customer Management is one of the intelligent applications included in our Arivo Parking OS. It simplifies the process of overseeing both short-term and long-term parking, all while optimizing efficiency.
Say goodbye to the hassle of manually issuing (long-term) parking tickets. Cut down on the time and effort spent managing contract customers and long-term parkers with our intuitive solution!


All-in-One solution: Webshop, self-administration portal, and customer accounting
Our customer management application is the ideal enhancement for your digital management in paid parking:
Webshop
Use our whitelabel webshop solution to sell parking contracts online 24/7. Once the contract is confirmed on the webshop, parkers can swiftly enter and park conveniently via license plate recognition.
Online portal for your parking customers
Empower your parking customers to easily oversee their personal accounts via a dedicated online portal.
Customer accounting
Our software application digitalizes the handling of your contract customers and automates the billing of your parking fees, including the collection of payments.
Advantages of our Customer Management
No need to send (long-term) parking cards
No time-consuming processes. Your customers can conclude a contract, input their license plate number & gain immediate access to your parking facility.
24/7 online sale of parking contracts
Via your own online shop, your parking customers can conclude parking contracts independently at any time and use them immediately.
Increased efficiency through automation
From billing and invoicing to payment collection, our system ensures that your customer accounting is completely automated.
Enabling parkers to self-administration
No additional effort due to the administration of data, payment methods or licence plates. Let your parking customers take care of it themselves!
Simple & central management
Our software application enables you to effortlessly and centrally manage all your contract customers across all your locations via a single interface.
1 system for short & long-term parking
Through our customer management application, you can efficiently handle the sale & oversight of parking contracts for both short-term and long-term parkers.
The Features of our customer management application
Administration of various products (parking permits), tariffs & customer groups
Different billing types:
Pay-per-use or Flat-rate billing
Different payment options:
By direct debit or credit card
Automated customer accounting:
From invoicing to payment collection
Export of invoices, contracts & payments for your accounting department
Webshop for all your car park locations: Branded with your logo & hosted for you by Arivo
Customer portal: For retrieving invoices & managing data, licence plates, means of payment, ...
Sale of long-term parking contracts vie the webshop, with or without approval workflow.
QR code for long-term parkers as backup for entry & exit via licence plate recognition
Pre-reservation & payment of parking spaces for your registered parking customers
Convenient parking for your contract customers

1. Registration
Enter registration data, state the billing address and licence plate number. And choose a payment method. Done.

2. Conclude parking contract
After the registration, the specific location can be selected and a short- or long-term contract concluded.

3. Parking
Just one minute after finalizing the parking contract, your customers can enter and park.

4. Payment
At the end of the month, parking fees are automatically collected, either as a fixed monthly rate or pay-per-use.

Lukas
Sales Manager
Interested in learning more? Get in touch with us!
Let's address your needs in a short call. We're eager to demonstrate how our customer management application can streamline and optimize your parking operations for maximum efficiency and profitability.
Our software solution for your long-term parking management
Join over 196,000 parking lots already benefiting from seamless and automated management through Arivo's Customer Management. Experience the advantages for yourself, regardless of whether you're using an Arivo parking system or another one for your operations.
Our software application can be seamlessly integrated with your existing parking system and ongoing garage operations, ensuring a smooth transition.
60% less administrative work

Dr. Wolfgang Reichl
CEO
With Arivo, we have transformed our long-term parking management to a completely digital system. Now we save around 60% of the manual administration effort!
Thanks to Arivo, our loyal customers and long-term parkers can conveniently sign parking contracts online, 24/7. Furthermore, the complete accounting, invoicing, and payment collection process has been entirely automated.