Arivo Customer Management

Say goodbye to tedious, time-consuming processes. Transform your management of parking contract customers with us.

Arivo Customer Management streamlines and simplifies your parking contract processes. For both registered short-term and long-term parkers!

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Arivo Customer: Contipark
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Key software application of the Arivo Parking OS

What is the Arivo Customer Management?

Efficient management of parking contract customers

Arivo Customer Management is one of the intelligent applications included in our Arivo Parking OS. It simplifies the process of overseeing both short-term and long-term parking, all while optimizing efficiency.

Say goodbye to the hassle of manually issuing (long-term) parking tickets. Cut down on the time and effort spent managing contract customers and long-term parkers with our intuitive solution!

Unsere Software macht Ihr Vertragskundenamanagement im Parken einfach.
Arivo Onlineportal für ParkkundInnen zum Abschließen von Parkverträgen und zum Verwalten des eigenen Accounts.

All-in-One solution: Webshop, self-administration portal, and customer accounting

Our customer management application is the ideal enhancement for your digital management in paid parking:

Aufzählung_eins   Webshop

Use our whitelabel webshop solution to sell parking contracts online 24/7. Once the contract is confirmed on the webshop, parkers can swiftly enter and park conveniently via license plate recognition.

Aufzählung_zwei   Online portal for your parking customers

Empower your parking customers to easily oversee their personal accounts via a dedicated online portal.

Aufzählung_drei   Customer accounting

Our software application digitalizes the handling of your contract customers and automates the billing of your parking fees, including the collection of payments.

Effortless online sales & highly automated processes

Advantages of our Customer Management

No need to send (long-term) parking cards

No time-consuming processes. Your customers can conclude a contract, input their license plate number & gain immediate access to your parking facility.

24/7 online sale of parking contracts

Via your own online shop, your parking customers can conclude parking contracts independently at any time and use them immediately.

Increased efficiency through automation

From billing and invoicing to payment collection, our system ensures that your customer accounting is completely automated.

Enabling parkers to self-administration

No additional effort due to the administration of data, payment methods or licence plates. Let your parking customers take care of it themselves!

Simple & central management

Our software application enables you to effortlessly and centrally manage all your contract customers across all your locations via a single interface.

1 system for short & long-term parking

Through our customer management application, you can efficiently handle the sale & oversight of parking contracts for both short-term and long-term parkers.

Smart features for your contract management in paid parking

The Features of our customer management application

Mit der Arivo Kundenverwaltung Park-Produkte, Tarife und KundInnengruppen leicht verwalten.

Administration of various products (parking permits), tariffs & customer groups

Different billing types are possible with Arivo customer administration.

Different billing types:

Pay-per-use or Flat-rate billing

Bei der Arivo Kundenverwaltung erfolgt die Zahlung per Lastschrift oder Kreditkarte.

Different payment options:
By direct debit or credit card

Automatisierte KundInnenbuchhaltung von Rechnungslegung bis Zahlungseinzug

Automated customer accounting:
From invoicing to payment collection

Diverse Exportmöglichkeiten stehen in der Arivo Kundenverwaltung zur Verfügung.

Export of invoices, contracts & payments for your accounting department

In der Arivo Kundenverwaltung wird ein Webshop mit eigenem Branding für alle Garagenstandorte zur Verfügung gestellt.

Webshop for all your car park locations:  Branded with your logo & hosted for you by Arivo

Ein eigenes Kundenportal steht in der Arivo Kundenverwaltung allen KundInnen zur Verfügung.

Customer portal: For retrieving invoices & managing data, licence plates, means of payment, ...

Die Arivo Kundenverwaltung ermöglicht den Verkauf von Dauerparkverträgen über den Webshop.

Sale of long-term parking contracts vie the webshop, with or without approval workflow.

QR-Code für Dauerparkende als Backup für Ein- und Ausfahrt.

QR code for long-term parkers as backup for entry & exit via licence plate recognition

Die Arivo Kundenverwaltung ermöglicht das Reservieren von Parkplätzen.

Pre-reservation & payment of parking spaces for your registered parking customers

The Customer Journey with our solution

Convenient parking for your contract customers

Registrierung bei im Arivo Kundenportal für bezahlte Parkgaragen

1. Registration

Enter registration data, state the billing address and licence plate number. And choose a payment method. Done.

Arivo Webshop für kostenpflichtige Parkgaragen

2. Conclude parking contract

After the registration, the specific location can be selected and a short- or long-term contract concluded.

Benachrichtigung zum abgeschlossenen Parkvertrag über das Arivo Kundenportal für kostenpflichtige Parkgaragen

3. Parking

Just one minute after finalizing the parking contract, your customers can enter and park.

Mailbenachrichtigung zur neuen Rechnung des Arivo Kundenportals für kostenpflichtige Parkhäuser

4. Payment

At the end of the month, parking fees are auto­mati­cally collected, either as a fixed monthly rate or pay-per-use.



Sales Manager

Interested in learning more? Get in touch with us!

Let's address your needs in a short call. We're eager to demonstrate how our customer management application can streamline and optimize your parking operations for maximum efficiency and profitability.

Whether for existing or new parking facilities

Our software solution for your long-term parking management

Join over 196,000 parking lots already benefiting from seamless and automated management through Arivo's Customer Management. Experience the advantages for yourself, regardless of whether you're using an Arivo parking system or another one for your operations.

Our software application can be seamlessly integrated with your existing parking system and ongoing garage operations, ensuring a smooth transition.

Arivo Customer Management in Action

60% less administrative work

Any questions left?