Arivo Customer Management

Say goodbye to tedious, time-consuming processes. Transform your management of parking contract customers with us.

Arivo Customer Management streamlines and simplifies your parking contract processes. For both registered short-term and long-term parkers!

	Whitelabel Webshop
	Self-Administration Portal for Parkers
	Automated Customer Accounting

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Arivo_Bewirtschaftete-Parkflaeche_funktionen

No Need to Send (long-term) Parking Cards

No time-consuming processes. Your customers can conclude a contract, input their licence plate number & gain immediate access to your parking facility.

24/7 Online Sale of Parking Contracts

Via your own online shop, your parking customers can conclude parking contracts independently at any time and use them immediately.

Increased Efficiency Through Automation

From billing and invoicing to payment collection, our system ensures that your customer accounting is completely automated.

Efficient Payment Processing

No separate payment provider contract, simplified accounting, consolidated payouts, and hassle-free processes - with Arivo, payments are fully integrated.

Enabling Parkers to Self-Administration

No additional effort due to the administration of data, payment methods or licence plates. Let your parking customers take care of it themselves!

Easy & Central Management

With our customer management system, you can manage all your contract customers and registered short-term parkers across all your locations easlily and centrally via one interface.

900 +

Realized projects

490 +

Satisfied customers

265 k

Managed parking spaces

3400

LPR cameras in action

Arivo's Customer Management System greatly reduces personnel costs and administration. It's difficult to say in percentage terms, but I estimate that the system reduces costs and effort by 80 - 85%. We manage around four and a half to 5000 long-term parkers in 17 garages with 3 half-time employees.

Dr. Wolfgang Reichl

CEO

Every major parking operator has its specialities and peculiarities in how it implements certain things. We are really very satisfied that the Arivo system could be adapted to our specifics and that the implementation simply worked very well.

Michael Bachmann

CEO

What is the purpose of Arivo's Customer Management?

Arivo's Customer Management system streamlines the handling of long-term parkers and registered pay-per-use customers. It's the perfect solution for operators looking to sell parking products online 24/7 while providing their customers with a digital self-service portal.

Our customer management offers:

a white-label online shop for your parking operations
a self-service portal for long-term parkers and registered pay-per-use customers
automated customer accounting (covering everything from invoicing to payment collection)

If you have questions about Arivo's Customer Management or our white-label customer portal, feel free to reach out to us at sales@arivo.co.

Which manual tasks are eliminated with Arivo's Customer Management?

Arivo’s Customer Management significantly reduces manual tasks involved in managing contract customers and long-term parkers:

No manual creation of long-term parking contracts: Customers can complete contracts themselves via the customer portal.
No setup of pay-per-use customers: Short-term parkers can register and enter their license plates directly in their account.
No need for physical parking cards: Our system is fully digital and ticketless.
No administrative work for data updates or license plate changes: Customers can update their information anytime through the portal.
No manual invoicing: Billing for long-term and pay-per-use customers is fully automated by the system.
No manual payment collection: Payments are processed automatically.

Arivo makes customer management more efficient and reduces your administrative workload many times over - an advantage that our customers consistently highlight.

As Dr. Wolfgang Reichl von Parkenplus puts it: „With Arivo, costs and effort are reduced by 80–85%. We manage around 4,500 to 5,000 long-term parkers across 17 garages with just three half-time staff members.“

Do you want to lower costs in your parking operations? Request a quote now →

What parking products can be offered through the customer portal?

Through our white-label customer portal, you can effortlessly sell the following parking products:

Contract-based parking:
- Flat-rate billing at the start of each month.
- Valid for specific parking areas.
- Offered as long-term contracts or tailored options like night, day or weekend parking to optimise utilisation.
Time-based parking:
- Consolidated billing for short-term parking at the end of each month (pay-per-use).
- Valid across all your parking locations.
- Ideal for building loyalty among short-term parkers.

The online portal enables you to sell various parking products, offering a flexible and customer-friendly way to meet diverse needs.

For more information about Arivo's Customer Management and white-label portal, feel free to contact us at sales@arivo.co.

Arivo Customer Management

What is the Arivo Customer Management?

Efficient management of Parking Contract Customers

All-in-One solution: Webshop, Self-Administration Portal, and Customer Accounting

Webshop

Online Portal for Your Parking Customers

Customer Accounting

Why Parkenplus Relies on the Customer Management