Arivo Enforcement

The amount of the penalty fee for parking violations varies by country:

• In Austria, the fees are € 42,00 gross.
• In Germany the fees are € 35,00 gross.

These fees are charged once per parking violation and not, as with other providers, once per day (for parking durations > 24 hours).

The parking violation fees are set as low as possible and as high as necessary. They cover the costs incurred by Arivo for tracking and collection, including:

• Costs for owner data queries
• Postage & shipping costs
• Personnel costs for customer service
• Processing fees for unpaid parking fees
• Processing fees for cancelled cases

At Arivo enforcement there are 3 payment reminders and dunning letters sent before a case is handed over to debt collection.

These include:

1st letter: payment reminder 

2nd letter: dunning letter

3rd letter: last dunning letter before handing over to debt collection 

For more detailed information on how these dunning stages are structured, please contact sales@arivo.co.

A 'fair' enforcement model depends on the specific conditions. Comparing offers and services from different providers can be challenging because the devil is in the details. Key criteria to consider when making a selection include the amount of parking violation fees, their frequency, and the dunning fees at each stage.

For the Freeflow dunning process with Arivo, owner data queries from license plates are possible in all EU countries as well as Switzerland.

However, it's important to note that success rates can vary significantly due to legal or bureaucratic limitations on owner data queries in some countries compared to others.