Arivo Enforcement
Protect yourself from lost revenue due to non-payment or parking violations at your freeflow car parks - without additional effort.
EU-wide owner data query | |
Car park operator receives 100% of the parking fees | |
Low penalty fees & fair cancellation terms |
![Software interface of Arivo's automated free-flow dunning system.](https://arivo.co/hubfs/Mock-Ups/Arivo_Enforcement_Einstellungen.webp)
What ist the Arivo Enforcement?
Effortless dunning for Freeflow parking areas
The Arivo Enforcement is the ideal solution to secure revenue from your Freeflow car parks, without any additional administrative effort on your part.
We handle the collection of your outstanding parking fees, from the automated owner data query through the entire dunning process, right up to end customer service.
Fair terms for customer-friendly dunning processes
Our enforcement model guarantees fair dunning processes.
With us, you avoid negative PR and ensure satisfied parking customers. This keeps your reputation impeccable while efficiently collecting outstanding parking fees.
![View of an unpaid parking event in the Arivo Parking software operator interface](https://arivo.co/hubfs/Mock-Ups/Arivo_Operator_Unbezahlter-Parkvorgang.webp)
The advantages of Arivo Enforcement
EU-wide owner data query
Identification of licence plates from all EU countries & Switzerland.​ Ideal for international traffic.
No risk
100% of the collected parking fees go to the car park operator.
No effort
No effort in tracking parking violations: Arivo manages your Freeflow dunning process and customer service
(De-)activation possible at any time
Parking area operators can activate or deactivate Arivo Enforcement at any time through the software interface.
Low penalty fees
As low as possible - we prioritize fair parking violation fees based on the actual costs incurred during tracking.
Fair cancellation terms
Cancellation of parking fees (even after a sent invoice) is possible free of charge.
The features of Arivo Enforcement
Activation & deactivation of automated dunning processes possible at any time
Adjustable payment period setting after exiting the car park (default setting: 48h)
Cancellation of unpaid parking fees
The dunning process at Arivo
Exit & Payment Deadline
Short-term parkers can pay their parking fees online within a payment period after exit, chosen by the car park operator.
Owner data query
After the deadline has expired, an owner data query is automatically initiated.
Invoice
The car owner receives an invoice by mail.
Payout
Car park operator receives 100% of the charged parking fees.
The dunning process at Arivo
Exit & Payment Deadline
Short-term parkers can pay their parking fees online within a payment period after exit, chosen by the car park operator.
Owner data query
After the deadline has expired, an owner data query is automatically initiated.
Invoice
The car owner receives an invoice by mail.
Payout
Car park operator receives 100% of the charged parking fees.
![Jan Kargl-1](https://arivo.co/hubfs/Team/Jan%20Kargl-1.png)
Jan Kargl
Sales Manager
Wondering if we are the perfect fit for you?
Let's talk about it! Together we will find the optimum solution for your needs.
All answers to your questions |
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Insight into our pakring software | |
All information about our ticketless parking system |
Frequently asked questions about Arivo Enforcement
How much are the parking violation fees at Arivo Enforcement?
The amount of the penalty fee for parking violations varies by country:
- In Austria, the fees are € 42,00 gross.
- In Germany the fees are € 35,00 gross.
These fees are charged once per parking violation and not, as with other providers, once per day (for parking durations > 24 hours).
The parking violation fees are set as low as possible and as high as necessary. They cover the costs incurred by Arivo for tracking and collection, including:
- Costs for owner data queries
- Postage & shipping costs
- Personnel costs for customer service
- Processing fees for unpaid parking fees
- Processing fees for cancelled cases
How many payment reminders are sent? How many dunning stages does the Arivo Enforcement include?
At Arivo enforcement there are 3 payment reminders and dunning letters sent before a case is handed over to debt collection.
These include:
1st letter: payment reminder
2nd letter: dunning letter
3rd letter: last dunning letter before handing over to debt collection
For more detailed information on how these dunning stages are structured, please contact sales@arivo.co.
What is a 'fair' enforcement model? And how is this implemented at Arivo compared to other providers?
A 'fair' enforcement model depends on the specific conditions. Comparing offers and services from different providers can be challenging because the devil is in the details. Key criteria to consider when making a selection include the amount of parking violation fees, their frequency, and the dunning fees at each stage.
Key differences of the Arivo Enforcement compared to other providers:
Arivo | Other suppliers | |
Amount of penalty fees | In AT: € 42,00 gross In DE: € 35,00 gross |
€ 40,00 - € 120,00 gross |
Charging of penalty fees | Once per parking violation or parking procedure | Once a day (for parking > 24h) |
Dunning fees |
For the 1st letter: none For the 2nd letter: € 7,50 For the 3rd letter: € 22,50 |
Already from the 1st letter € 54,00 usual |
Terms of payment |
10 days |
Often shorter to benefit from the high dunning fees |
Owner data query |
EU-wide & Switzerland (with varying success rates) |
Restricted where applicable (often only possible in Germany & Austria) |
Language of payment reminder |
Payment reminder letter in the respective national language |
Payment reminder often in the national language of the respective provider |
Validity of penalty fees |
Long-term fixed, low penalty fees |
Increase in parking violation fees usually occurs after just 12 months |
In which countries is the enforcement and a owner data query possible with Arivo?
For the Freeflow dunning process with Arivo, owner data queries from license plates are possible in all EU countries as well as Switzerland.
However, it's important to note that success rates can vary significantly due to legal or bureaucratic limitations on owner data queries in some countries compared to others.
Our solution for your requirements
The path to your digital parking system
![Allgemeine Icons](https://arivo.co/hs-fs/hubfs/Icons/Allgemeine%20Icons.png?width=40&height=40&name=Allgemeine%20Icons.png)
Comprehensive
consultation
We will advise you free of charge and without any obligation. Together we will find the optimum solution for your needs.
Set-up &
commissioning
Our team ensures that everything is properly planned and delivered on time. After that, we provide you with a brief onboarding session to ensure you know how to operate the system optimally.
Software updates &
ongoing support
You can rely on us even after the project is completed and commissioned. Without any additional service fees or maintenance flat rates.