Arivo Enforcement

Protect yourself from lost revenue due to non-payment or parking violations at your freeflow car parks - without additional effort. 

 

  No Effort in Dunning Unpaid Parking Violations
Car Park Operator Receives 100% of the Parking Fees
Low Penalty Fees & Fair Cancellation Terms

 

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Software interface of Arivo's automated free-flow dunning system.
Arivo customer: PBG
Arivo customer: OEBB
Arivo customer: Contipark
Arivo Kunde: Fraport
Arivo customer: APCOA
Add-on for the parking software of Arivo

What ist the Arivo Enforcement?

Effortless Dunning for Freeflow Parking Areas 

The Arivo Enforcement is the ideal solution to secure revenue from your Freeflow car parks, without any additional administrative effort on your part.

We handle the collection of your outstanding parking fees, from the automated owner data query through the entire dunning process, right up to end customer service.

Fair Terms for Customer-Friendly Dunning Processes

Our enforcement model guarantees fair dunning processes.

With us, you avoid negative PR and ensure satisfied parking customers. This keeps your reputation impeccable while efficiently collecting outstanding parking fees.

View of an unpaid parking event in the Arivo Parking software operator interface
Customer-friendly & automated

The Advantages of Arivo Enforcement

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No Risk 

100% of the collected parking fees go to the car park operator.

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No Effort

No effort in tracking parking violations: Arivo manages your Freeflow dunning process and customer service

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(De-)activation Possible at Any Time

Parking area operators can activate or deactivate Arivo Enforcement at any time through the software interface.

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Low Penalty Fees

As low as possible - we prioritize fair parking violation fees based on the actual costs incurred during tracking.

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Fair Cancellation Terms

Cancellation of parking fees (even after a sent invoice) is possible free of charge. 

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No PR Disasters

Customer-friendly and fair dunning processes protect your reputation and prevent negative publicity.

900 +
Realized projects
490 +
Satisfied customers
265 k
Managed parking spaces
3400
LPR cameras in action
Options for tracking with Arivo

The Features of Arivo Enforcement

Activation & Deactivation

of automated dunning processes possible at any time

clock-solidPayment Period Setting

Freely selectable post-payment period 
(default setting: 48 h)

Cancellation

of unpaid parking fees

Step by Step

The Dunning Process at Arivo

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Exit & Payment Deadline

Short-term parkers can pay their parking fees online within a payment period after exit, chosen by the car park operator. 

Owner Data Query

After the deadline has expired, an owner data query is automatically initiated. 


Invoice

The car owner receives an invoice by mail. 



Payout

Car park operator receives 100% of the charged parking fees. 


Step by Step

The dunning process at Arivo

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Exit & Payment Deadline

Short-term parkers can pay their parking fees online within a payment period after exit, chosen by the car park operator. 

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Owner data query

After the deadline has expired, an owner data query is automatically initiated. 

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Invoice

The car owner receives an invoice by mail. 

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Payout

Car park operator receives 100% of the charged parking fees. 

Jan Kargl-1

Jan Kargl

Sales Manager

 

Wondering if we are the perfect fit for you?

Let's talk about it! Together we will find the optimum solution for your needs.

All answers to your questions
Insight into our pakring software
All information about our ticketless parking system
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FAQs

Frequently Asked Questions About Arivo Enforcement

For whom is the Arivo Enforcement suitable?

Arivo Enforcement is ideal for operators of barrier-less parking areas who want to secure their revenue without dedicating resources to tracking unpaid parking sessions or managing parking violations. 

We handle the collection of unpaid parking fees for you, including automated owner data queries, dunning processes and customer service. This means 100% of the parking fees collected go directly to you as the operator - without any additional effort on your end. 

This service can be flexibly (de-)activated in the software at any time. The only requirement is that an Arivo system is installed in the respective parking area. 

For questions or interest in our enforcement solution, feel free to contact us at sales@arivo.co.

How much are the parking violation fees at Arivo Enforcement?

The amount of the penalty fee for parking violations varies by country:

  • In Austria, the fees are € 42,00 gross.
  • In Germany, the fees are € 35,00 gross.

These fees are charged once per parking violation and not, as with other providers, once per day (for parking durations > 24 hours).

The parking violation fees are set as low as possible and as high as necessary. They cover the costs incurred by Arivo for tracking and collection, including:

  • Costs for owner data queries
  • Postage & shipping costs
  • Personnel costs for customer service
  • Processing fees for unpaid parking fees
  • Processing fees for cancelled cases
How many dunning stages does the Arivo Enforcement include?

At Arivo Enforcement there are 3 payment reminders and dunning letters sent before a case is handed over to debt collection.

These include:

  • 1st letter: payment reminder 
  • 2nd letter: dunning letter
  • 3rd letter: last dunning letter before handing over to debt collection 

For more detailed information on how these dunning stages are structured, please contact sales@arivo.co.

What is a 'fair' enforcement model? And how is this implemented at Arivo compared to other providers?

A 'fair' enforcement model depends on the specific conditions.

Comparing offers and services from different providers can be challenging because the devil is in the details.

Key criteria to consider when making a selection include the amount of parking violation fees, their frequency, and the dunning fees at each stage.

Key differences between the Arivo Enforcement and other providers:

  Arivo Other suppliers
Amount of penalty fees In AT: € 42,00 gross
In DE: € 35,00 gross		 € 40,00 - € 120,00 gross
Charging of penalty fees Once per parking violation or parking session Once a day (for parking > 24 hours)
Dunning fees

For the 1st letter: none

For the 2nd letter: € 7,50

For the 3rd letter: € 22,50

 Already from the 1st letter € 54,00 usual
Terms of payment

14 days

 Often shorter to benefit from the high dunning fees
Language of payment reminder

Payment reminder letter in the respective national language

 Payment reminder often in the national language of the respective provider
Validity of penalty fees

Long-term fixed, low penalty fees

 Increase in parking violation fees usually occurs after just 12 months

 

Industries & use cases

Our Solution for Your Requirements

Working with Arivo

The Path to Your Digital Parking System

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Comprehensive
Consultation

We will advise you free of charge and without any obligation. Together we will find the optimum solution for your needs.

 

Tell us about your project  

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Set-up &
Commissioning

Our team ensures that everything is properly planned and delivered on time. After that, we provide you with a brief onboarding session to ensure you know how to operate the system optimally.

 

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Software Updates &
Ongoing Support

You can rely on us even after the project is completed and commissioned. Without any additional service fees or maintenance flat rates.

 

 

Any questions left?