When you choose a digital parking system, you’re looking for more than just cutting-edge technology — you also want a smooth, hassle-free rollout. But what actually happens after signing a contract with Arivo? Who handles the coordination? And what do the next steps look like?
From a small parking lot to a large, multi-entry facility, every project with Arivo follows a clear and structured process. In this post, we’ll walk you through each stage of the journey and show how we support you — from the very first kick-off meeting all the way through to a successful launch.
Content
1. Project Kick-off – From First Inquiry to Getting Started
2. Planning & Preparation – Turning Ideas into a Concrete Plan
3. Installation & Go-Live – Bringing the System On-Site
4. Customer Handover – Turning Vision into Strategy
5. Finalization & Transition – Moving Seamlessly into Day-to-day Operations
1. Project Kick-off – From First Inquiry to Getting Started
Once the contract is signed, the project officially kicks off with a joint meeting. At this point, responsibility shifts from the sales team to a dedicated project manager, who takes charge of coordination and becomes your main point of contact throughout the entire process.
What to expect from the kick-off
The kick-off meeting sets the foundation for a successful project. The goal is to create a clear, shared understanding: What should the solution deliver? Who will be using the parking facility? And what unique requirements need to be considered?
In this session, we typically cover:
- User groups & use cases: Who will be using the parking area, and what features do they need?
- Project scope: Which components and functionalities are part of the Arivo solution?
- Timeline & milestones: When will each project phase take place — from installation to commissioning to handover?
- Responsibilities: Who is accountable for which tasks?
2. Planning & Preparation – From First Inquiry to Getting Started
In this phase, all technical and organizational details are aligned. While Arivo prepares the system setup, you as the operator also play an active role by taking on a few key tasks:
- Setting up contracts with third-party providers (e.g., parking apps like EasyPark or Parkster)
- Completing the KYC process to enable payments through Arivo
- Ensuring the technical requirements are in place (power supply, internet, any construction work)
- Preparing communication for your users
After the detailed planning is finalized, our logistics team gets all system components ready for shipment. They ensure everything arrives on time and in full at the installation site, so setup can start right on schedule.
Not sure which solution is the right fit for your parking facility? Whether freeflow or barrier system, with or without cash payments — we’ll work with you to find the option that best suits your needs. Contact Arivo now
3. Installation & Go-Live – Bringing the System On-Site
Once all preparations are complete, implementation on-site begins. Arivo coordinates and carries out the following steps:
- Installation of system components: Cameras, barriers, Go-Pay signals, or screens are installed professionally.
- Fine-tuning licence plate recognition: Cameras are positioned and adjusted to ensure reliable performance — even under challenging lighting conditions or awkward angles.
- Commissioning: The system is activated, tested, and transitioned into live operation.
At the same time, your team receives training in the Arivo software. The training is practical and tailored to your specific use case, ensuring your employees know exactly how to view parking activities, process payments, and manage user groups. From day one, they’ll be fully prepared.
4. Customer Handover – Turning Vision into Strategy
With customer commissioning, your parking facility officially enters the active operations phase. At this point, your team sets up users, tests access permissions, and launches live operations on-site. Your project manager continues to be available for any questions or fine-tuning along the way.
5. Finalization & Transition– Moving Seamlessly into Day-to-Day Operations
During the first two to three weeks after your Arivo Parking System goes live, your project manager will continue to work closely with you. Any open questions are addressed, small adjustments are made, and the performance of your new solution is carefully monitored.
Once everything is running smoothly and day-to-day operations are established, the project is handed over to the Arivo support team — marking the successful completion of your project.
Conclusion
At Arivo, every project follows a clear and proven process. From the very first planning session to long-term support, we guide you with professionalism, technical expertise, and transparent communication.
The result: a parking solution that works exactly the way you need it to — efficient, user-friendly, and future-proof.
Ready to manage your parking facilities digitally and more efficiently? Get in touch with us today, and together we’ll find the solution that fits your needs. Contact Arivo now
