Convenient entry for visitors thanks to license plate recognition and online booking tool
On 98 hectares, Cargo City South is located at Frankfurt Airport. It is considered an internationally established location for freight forwarders, cargo airlines and cargo traders. Every day, 1,500 to 1,800 visitors enter Cargo City South and use the registration process, which is to be simplified and accelerated by a digital solution.
As part of Fraport AG’s digitization strategy, the “Digital Factory” was founded in the autumn of 2020. This department was entrusted with the task of finding a solution for automatic barrier opening at gates 31 and 32 in Cargo City South. Until now, customers without entry authorization first had to register in the visitor registration office. Once they had entered their data, the staff handed them a key card that they could use to open the gates. This time-consuming process was to be automated by a new solution as part of the project.
On the registration page programmed especially for the CCS (https://ccs.fraport.de/en/), visitors only have to enter their name, planned arrival and license plate number. If they want to enter Cargo City South, the license plate number is recorded by the Arivo license plate recognition system and the barrier opens automatically. Entry is possible three hours before and after the selected time.
The new system makes entry very convenient for visitors, and also benefit from a considerable time saving.
When implementing the project, the schedule was a particular challenge for the airport operator. The digital solution was to be implemented as quickly as possible and subjected to an initial test phase, directly at the customer. Thanks to Arivo’s flexibility and short response times, the project was implemented smoothly and went live on time. Shiva Adhikari, project manager from the Cargo and Logistics department, can already report satisfied customers: “They find the advance registration in particular very convenient.”
"After we had several vendors pitch, we were convinced by Arivo's technical expertise, price/performance ratio, as well as references."
If the system continues to assert itself, it is conceivable that further gates will be equipped with Arivo’s digital solution.